1. The Data We Collect
A) Personal Data:
We collect personal data that you provide voluntarily through our Website. The information we collect about you may include some or all of the following:
- Age and gender
- Company or organisation name
- Contact information, including email address and telephone number(s)
- Log-in and account information for authentication purposes and account access
- Demographic information such as postcode, preferences, and interests
- Details of your visit to our Online Services, including, but not limited to, traffic data, location data, weblogs and other communication data.
- Other information relevant to marketing, client surveys or similar research
- Information pertinent to fulfilling our services to you;
- Any other personal data that you voluntarily choose to provide to us;
- And social media account information.
We may ask you to provide any other personal data not mentioned above. Please note that the personal data you offer, you are asked to provide, and the reason you are asked to provide it will be clearly communicated to you when you are asked to provide your data.
You can choose not to share or provide your data with us when requested.
B) The Data We Collect Automatically:
When you visit our Website, we might collect certain personal data automatically from your device/devices.
The information we collect automatically can include your IP address, device type, unique device identification number, browser type, general geographic location (e.g. country or city-level location) and other technical information.
We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to understand better the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology.
We never collect sensitive personal data about you, e.g. information about your health, religion, political beliefs, race or sexual orientation.
2. How Do We Use The Collected Data
A) Personal Data
We may use visitor’s personal information to process service requests, handle orders, deliver products and services, process payments (and for visitor’s safety, this includes verifying credit card details and fraud screening checks), communicate with the visitor about their orders, provide access to secure areas of the Website, recommend services that might be of interest to the visitor, to personalize visitor’s visit to our Website, and to enable us to review, develop and continually improve the products services and offers we provide online. We also use this information to prevent or detect fraud or any abuses of our Website and to enable third parties to carry out technical, logistical or other functions on our behalf.
B) Contact Information
We use visitor information to send visitors news/updates about our company and get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aides for our employees. Visitors are given a choice at the point when we request their information.
C) Financial Information and payment card details
We may ask visitors to enter credit card or account information to process orders for services placed with The Future Tech. The financial information provided via our website is encrypted for its protection before being transmitted over the internet.
We collect this information on a transaction-by-transaction basis.
We will not authorise the release of the data with anyone not directly involved in processing the transaction or fraud screening. This information may be encrypted and stored for logging purposes following applicable regulatory requirements.
Credit card numbers are used only for processing payments and are not used for any other purposes.
We use third-party service providers for credit card processing services and fraud screening.
We use web visit information to measure interest in and develop our web pages and marketing plans, customise the content you view on your web visits based on your activity on past visits, and administer our website.
We use the visitor’s IP address to help diagnose problems with our servers and to administer our website.
We may also use the cookie to determine whether a particular visitor has visited our site more than once and the source for each visit.
- Allow us to tailor content or advertisements to match visitors’ preferred interests;
- Avoid showing visitors the same advertisements repeatedly;
- Compile anonymous, aggregated statistics that allow us to understand how users use our site;
- To help us improve the structure of our website (we cannot identify visitors personally in this way);
- Count the number of anonymous users of our sites.
We use visitor’s information provided to us via chat, email, web forms and other communications to correspond with the visitor about services they may be interested in purchasing. If the visitor select to purchase a service online using a web form, we will use the information to establish their account and for quality assurance purposes. Information submitted by the visitor in writing, such as chat, email, and web form information, is archived and may be tied to information we collect about visitors’ web visits.
3. The Disclosure Of Personal Information
Personal information we gather is for internal use only and will not authorise the release of this information to anyone outside The Future Tech (save for third-party service providers to The Future Tech who perform functions on our behalf but in such event, personal data will only be shared to the extent reasonably necessary to perform their functions and they will not be authorised to use it for any other function) unless you have consented to such disclosure.
If the visitor breaches our terms and conditions or website terms, or if we are under a duty to disclose or share the visitor’s data to comply with any legal obligation, we may disclose your information only to a relevant authority. This may include exchanging information for fraud protection and credit risk reduction with other companies and organisations. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, enforce our legal rights, protect the rights and safety of others, or assist with industry efforts to control fraud and spam or other undesirable conduct.
If we wish to give your contact or personal information to a third party under any other circumstances, we will notify the visitor and provide them with a chance to opt out.
4. How Secure Is Your Data With Us
We use appropriate technical and organisational measures to protect the personal data that we collect and process about you. The measures we use are designed to provide security appropriate to the risk of processing your data.
However, while we have implemented reasonable technical and organisational precautions to protect the security and integrity of personal data, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the internet or while stored on our system or otherwise in our care, will be safe from intrusion by others, such as hackers.
We maintain physical, electronic and procedural safeguards to protect your data. We protect information transmitted on or through the website or Online Services. However, we can not guarantee the security of any data or information you transmit on or through the websites, and you do so at your own risk.
5. Your Privacy Rights
A Customer has the right to access their individual information held by us. The visiting customer can obtain access to their personal information held by us through a written request in the form of an email to our billing team. If you have any questions about The Future Tech’s Data Protection Policy, please write to (email id).
We constantly endeavour to make sure that the information we hold about the visitor is accurate and up to date; if the visitor is under the belief that any information we are holding about them is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We reserve the right to update or change this Notice at any time. We will provide you with the updated Notice when we make any substantial updates at the earliest, either through email or by providing a prominent notice of the change on the website. You should check the Notice periodically
7. How To Contact Us
If you have any questions about how The Future Tech handles your data, have a privacy concern, or wish to make a request or a complaint relating to your personal data, please contact the following email address.